Dear Client,

We are writing to inform you that ERBEC will not be renewing Hardware Maintenance Contracts and UltiSales Support Contracts. This excludes the website hosting, email hosting and internet contracts which will remain as is.

It has been an absolute privilege serving your business over the years, and we want to extend our deepest gratitude for your trust, loyalty, and partnership.

We have approached WCT Group and are pleased to announce they are willing to renew these contracts with you at same pricing and terms for the renewed year.

We chose WCT Group, because they share our core values and dedication to high-quality service. They specialize in IT and bring their experienced team that is fully equipped to handle your unique infrastructure and business requirements.

To ensure your business experiences no disruptions, we have spent the last few weeks finalizing a seamless support transition for you, should contracts be renewed with them.

Please use the following channels to request assistance or log support tickets:

• Support Portal:           www. wctgroup.co.za  
• Support Email:            info@wctgroup.co.za
• Support Phone:           010 534 9220

If you need an introduction, I will make necessary arrangements to come and introduce Wade Mounter from WCT Group, to answer any operational questions you might have and ensure a smooth personal handoff.

If you have any urgent concerns or billing enquiries, please reach out to us at erbec@erbec.co.za

Thank you once again for being an incredible part of our journey. We are entirely confident that you are in excellent hands with WCT Group.